Job Description

Temporary Receptionist/Administrative Support - Probation Service (Newport, Isle of Wight)

Brook Street Ltd is pleased to announce a temporary position within the Probation Service, based at the Newport office on the Isle of Wight. This role is a part-time, on-site temporary contract with a standard schedule of 19 hours per week. Occasional late-night cover until 7:00 PM and Saturday mornings (9:00 AM - 1:00 PM) may be required.

Role Details:

• Hourly Rate: £11.44 per hour
• Location: 8 Sea Street, Newport, Isle of Wight, PO30 5BN
• Schedule: 19 hours per week, including potential evening and Saturday shifts
• Duration: Until 14/07/2025, with possibility of extension

Responsibilities:

• Acting as the first point of contact for all visitors and telephone callers.
• Handling queries professionally and directing them appropriately.
• Managing incoming and outgoing mail.
• Handling petty cash and issuing travel warrants.
• Reporting building faults and assisting in maintaining health & safety and security procedures.
• Accessing databases for information retrieval and updates.
• Ordering and managing stationery supplies.
• Providing general administrative support to ensure the smooth operation of the probation office.

Requirements:

• Transferable Skills: Prior experience is not essential; candidates with suitable skills in administration, customer service, or reception roles are encouraged to apply.
• Technical Proficiency: Ability to use Microsoft Office and adapt to in-house systems.
• Effective Communication: Strong verbal and written communication skills.
• Organisation and Time Management: Ability to multitask and work efficiently in a busy environment.
• Customer Service Experience: Experience in a public-facing role is desirable.

If you are a proactive individual with strong organisational and communication skills, we encourage you to apply for this opportunity.

Please note: The offered candidate will be subject to Security Clearance (SC), a basic DBS check, and a 3-year activity verification.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.