Job Description

Receptionist - Inverness, Highland

Brook Street are recruiting a Receptionist for an Inverness based showroom. As front of house, you will be the primary point of contact with our customers, both face to face and over the telephone, you are responsible for identifying their needs and ensuring that they are directed to the appropriate person.

This is a full-time permanent role working 40 hours per week. Monday to Friday: 8:00am - 5:00pm

Job Responsibilities:

• Being the first point of contact for our customers and professionally representing the brand
• Ensuring the showroom is kept tidy and well presented at all times and that customers are looked after
• Contributing to a happy, positive working and team environment
• Assisting with general administrative duties in the dealership with accuracy and attention to detail
• This position will be primarily customer service orientated either face to face or via the telephone so the highest levels professionalism must be maintained at all times

Key Attributes and Skills:

• Excellent interpersonal skills and a polite and helpful manner
• Confident and enthusiastic with the ability to build rapport easily with a variety of customers
• A smart and professional appearance
• Confidence to deal with complaints and issues
• Discrete with sensitive information
• Has initiative and can self-manage
• Professional telephone manner
• Computer literate including office suite with a methodical and organised approach to work with attention to detail
• Previous experience in a similar role would be an advantage

Our Offer to you:

• Generous annual leave
• Great learning and career opportunities
• Discount on new and used cars
• Discounted servicing, parts and accessories
• Contributory pension scheme
• Cycle to work scheme
• Well being scheme

Please submit your cv - for further information on the role, please contact Angela at Brook Street on 01463 729213.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.