Job Description

Brookstreet UK Ltd are seeking an experienced Customer Service Advisor to join a leading Housing organisation in Newtownards. This is an exciting opportunity for a skilled professional to make a difference in community housing services.

Working Hours: Monday to Friday, 9:00 AM - 5:00 PM

Salary: £12.59 per hour

Contract Type: Temporary Full-Time

Holiday Allowance: 34 days per annum

No weekend work - all Bank/Public days off

Payment: Weekly pay

Essential Requirements

• Minimum 1 year of experience in customer service call handling
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Excellent problem-solving capabilities
• Professional and customer-focused approach

Responsibilities

• Handle incoming customer calls professionally and efficiently
• Provide high-quality customer service within a housing context
• Manage and resolve customer inquiries and complaints
• Maintain accurate and up-to-date customer records
• Support the organisation's customer service objectives

How to Apply

Interested candidates should submit their CV via the "Apply" link, or you can call the office on 02890881100 and speak to Donna

Equal Opportunities

Brookstreet UK Ltd are an equal opportunities employer

Brook Street NMR is acting as an Employment Business in relation to this vacancy.