Job Description

Brook Street are looking to appoint two Customer Service Advisors on behalf of our established client in Ashbourne. These are temporary positions for 1 month with the potential to be extended dependant on performance and business needs.

Our client has been operating for over 40 years and have become a leading figure in their sector in this time. As a Customer Service Advisor for this business, you will be joining a high performing team based in their stunning office in Ashbourne, being the first point of contact for customer enquiries and ensuring a first rate customer experience is achieved.

Role -

As a Customer Service Advisor, you will be the first point of contact for customers, ensuring that they receive top-notch service and assistance. You will play a vital role in delivering an outstanding customer experience, helping clients with their enquiries, processing bookings, and addressing any concerns they may have. If you have previous experience in a customer focused role and enjoy providing an excellent customer experience, this is the perfect opportunity for you.

Pay - £12.72 per hour

Hours - 9am-5pm (Monday-Friday)

Duration - 1 Month initially

Location - Ashbourne

Start Date - ASAP

Duties -

• Answering customer inquiries via phone, email, and online chat in a timely and professional manner.
• Assisting with the booking process, ensuring smooth and efficient registrations.
• Handling any customer complaints or concerns and escalating them as needed.
• Collaborating with internal teams to ensure that customer needs are met effectively.
• Maintaining accurate records of customer interactions in the CRM system.
• Providing administrative support to the customer service team as required.

If you have previous experience in a customer service focused role and feel you would be the right person to take on this rewarding role, please apply today!

Brook Street NMR is acting as an Employment Business in relation to this vacancy.