Job Description

Fantastic opportunity to join a well-established company as Front of House Coordinator at the Glenfield office. There is progression to progress to assistant centre manager in time.
Monday to Friday 8.15 - 5.30 (Occasional earlier morning, late evening or weekend hours may be required)
£25,000 per annum
Must be able to drive

Main Duties;

• Answer all telephone calls in a professional but polite and friendly manner within three rings.
• Delivering work of an extremely high standard in the timescales agreed with the client.
• Creating and managing a reception that is welcoming, comfortable and always smart in appearance. Monitor and maintain standards of the communal areas throughout the site.
• Answering calls on occasion from the Castle Donnington & Ashby De La Zouch offices
• Responding to clients/visitors in a friendly, approachable manner but always presenting a professional image.
• Manage Meeting Rooms and meetings including refreshments, buffets and administrative support.
• Managing Search Engine optimization
• Oversee support staff for maintenance and cleaning.
• Being able to prioritise a varied and changing workload.
• Developing good client relationships, noticing any buying/selling opportunities.
• General tea/coffee making for visitors/clients. Keeping the daily consumables replenished and stock maintained.
• Assist the Centre Manager with operational issues for the smooth management of the centre operations.
• Assist with client arrivals, moves and departures including ensuring offices are re-decorated and re-dressed appropriately.
• Support sales and marketing tasks and activities.

Person Specification;

• To possess good organisational skills and apply a detailed and systematic approach to office management and sales.
• Be able to adopt a creative and innovative approach to problem solving.
• To have confidence in communicating effectively with a variety of people at all levels. Good interpersonal skills are essential.
• Strong administration experience and customer services