Job Description

Exciting Administrative Support Opportunity at Poole Magistrates Court!

Brook Street is delighted to present a fantastic full-time, temporary position with the Ministry of Justice. Be part of a dynamic and dedicated team at Poole Magistrates Court, where you'll provide vital administrative support to ensure the smooth functioning of the justice system.

Why You'll Love This Role:

• Work-Life Balance: Enjoy a full-time schedule, Monday to Friday, 9:00 AM - 5:00 PM, allowing for a healthy work-life balance.
• Convenient Location: Work at Poole Magistrates Court, Park Road, Poole, Dorset, BH15 2NS, a central and accessible location.
• Comprehensive Training: No prior court experience? No problem! You'll receive thorough on-the-job training to help you excel.
• Career Growth: This temporary role, with a contract until 31/03/2025 (with potential for extension), offers opportunities to build your skills and advance within the Ministry of Justice.
• Competitive Pay: Earn £11.59 per hour, increasing to £11.88 after 12 weeks of work.

What You'll Be Doing:

As a key member of the admin team, your responsibilities will include:

• Basic Administrative Duties: Managing tasks such as post opening, photocopying, and filing to ensure the court operates smoothly.
• Phone and Customer Interaction: Answering phone calls and providing excellent customer service with a professional and helpful approach.
• IT Use: Leveraging your knowledge of Microsoft Office tools, such as Word, Excel, and Teams, to handle various administrative tasks.
• General Office Support: Assisting with routine tasks to maintain an organised and efficient workplace.

What We're Looking For:

• Excellent Customer Service Skills: Polite, approachable, and capable of handling inquiries with a professional demeanour.
• Strong IT Knowledge: Confident using Microsoft Office applications, with the ability to learn and adapt to bespoke systems.
• Good Telephone Manner: Comfortable handling calls with clarity and professionalism.
• Organised and Dependable: Able to manage time effectively and complete tasks with attention to detail.

Please note: The successful candidate will be subject to a Standard DBS check and 3-year referencing.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.