Job Description

Job Overview: We are seeking a detail-oriented and highly organized NCES Fines Officer to join our team. The successful candidate will be responsible for accurate data input, managing data queries, handling telephone inquiries, and performing general office duties. This is an excellent opportunity for an individual who is proactive, efficient, and able to work in a fast-paced office environment.

Key Responsibilities:

• Accurately input and update data related to fines and related records in internal systems.
• Address and resolve data queries, ensuring all information is correct and up to date.
• Handle incoming telephone calls, responding to inquiries and providing appropriate assistance or directing calls as necessary.
• Provide general administrative support, including filing, data entry, and document preparation.
• Ensure compliance with all relevant policies, regulations, and procedures related to fines processing.
• Assist in maintaining accurate records and reports related to fines and enforcement.

Requirements:

• BPSS (Baseline Personnel Security Standard) clearance required.
• Standard DBS (Disclosure and Barring Service) check required.
• Strong attention to detail with a high level of accuracy in data entry.
• Excellent communication skills, both written and verbal.
• Ability to handle multiple tasks efficiently and prioritize effectively.
• Previous office or administrative experience is preferred.

Additional Information: This position involves routine office work and requires the ability to manage a variety of tasks simultaneously in a busy office environment. Successful candidates must be comfortable working with confidential data and adhere to strict confidentiality standards.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.