Job Description

Job Title: Administrative Officer - Land Charges Department (Temporary)
Business Area: HMLR - Service Delivery
Contract Type: Temporary (3 months with the possibility of extension)
Length of Employment: 3 months (possibility of extension)
Working Pattern: Full-time, office-based
Location: Plymouth Office
Salary: [Insert salary range if applicable]
About Us:
The Land Charges Department is an award-winning team at the heart of the housing market, responsible for managing the accuracy and maintenance of the land charges register and index for unregistered land across England and Wales. This register includes critical information on bankruptcy and charges made against estate owners of unregistered land. We have three exciting opportunities for Administrative Officers to join our team and contribute to this important work.
Role Overview:
As an Administrative Officer in the Land Charges Department, you will play a key role in processing applications and handling casework related to unregistered land and bankruptcy. You will be trained to register land charge and bankruptcy entries, including amendments, after ensuring their validity. The team is friendly, highly specialised, and processes primarily paper-based work, delivering a first-class service to internal and external stakeholders.
This is a fantastic opportunity to gain hands-on experience within a dynamic team and contribute to vital work that supports the housing sector.
Key Responsibilities:

• Process and manage a variety of workstreams related to unregistered land and bankruptcy cases.
• Register land charge applications and amendments, ensuring the accuracy of all entries.
• Check evidence lodged to determine whether it is valid for the cancellation of entries.
• Respond to and resolve enquiries from Land Charges correspondence, providing accurate and timely information.
• Work closely with the Land Charges Team and report directly to the Land Charges Team EO.
• Maintain a high level of accuracy and attention to detail while processing casework.
• Support the wider team's objectives and contribute positively to the team environment.
• Manage a varied workload, prioritising tasks effectively and working at pace.

To be successful in this role, you will need:

• Recent office-based administration experience and strong data inputting skills.
• Excellent attention to detail with a focus on delivering high-quality, error-free work.
• The ability to confidently communicate with customers and work effectively under pressure.
• A quick learner, able to grasp new procedures and follow complex instructions.
• The ability to manage competing priorities and balance multiple tasks.
• A strong sense of personal responsibility and enthusiasm for your work.
• A collaborative approach, supporting colleagues to achieve the team's goals.

Working Hours & Benefits:

• Full-time office-based role, working 37.5 hours per week.
• The working hours are between 07:00 and 18:30, with flexibility in start and finish times to ensure you complete a 7.5-hour working day.
• A minimum 30-minute lunch break is required daily.
• The role is based at our Plymouth Office.
• The role is set to begin in early January.

How to Apply:
If you are a proactive, detail-oriented individual with strong administration skills, we would love to hear from you. Please submit your application, including a CV and cover letter, detailing your relevant experience and why you would be a great fit for the role.
Deadline for applications: [Insert application deadline date]
Start Date: Early January
Join our award-winning team and make a tangible impact on the housing market by supporting the Land Charges Department in its essential work. We look forward to receiving your application!

Please note that only shortlisted candidates will be contacted.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.