Job Description

ob Title: Court Usher
Location: Royal Courts of Justice, Strand, London (WC2A 2LL)
Salary: £13.25 per hour
Hours: Full-Time, 37 hours per week (Mon-Fri, 9am - 5pm)
Contract Type: Ongoing position for 6 months (with potential to extend)
Agency: HMCTS via Brook Street

About the Role:
We are looking for a Court Usher to join the County Court team at the Royal Courts of Justice. As a Court Usher, you will play a crucial role in maintaining the smooth operation of the court by preparing courtrooms, supporting court users, and assisting judges and legal professionals. This is a fast-paced environment where professionalism and excellent communication skills are key.

Key Duties and Responsibilities:

• Prepare and close courtrooms - Ensure courtrooms are ready before hearings and left in good order afterward.

• Support and escort court users - Guide witnesses, defendants, and the public to appropriate locations within the courthouse.

• Call legal professionals into the courtroom - Announce solicitors, barristers, and others as necessary, ensuring smooth transitions.

• Accurately record hearing times - Log the start and finish times of each hearing for accurate records.

• Handle face-to-face enquiries - Respond to questions from the public, legal professionals, and court users.

• Assist with swearing-in ceremonies - Support logistics and maintain order during ceremonies as required.

• Securely manage court files - Collect and deliver legal bundles, assist with managing and securely disposing of files, as well as general administrative duties like photocopying and filing.

• Work in the basement to discard files - Assist in the secure disposal of outdated or archived court files in the designated basement storage area.

Additional Skills & Attributes:

• Punctuality and Professionalism - Timely arrival and professional conduct are essential for maintaining an efficient courtroom environment.

• Discretion and Confidentiality - Handle sensitive information with care and maintain confidentiality at all times.

• Customer Service - Provide excellent customer service by offering guidance, answering questions, and ensuring a supportive environment for all court users.

• Calm Under Pressure - Maintain composure and professionalism in high-pressure situations to ensure smooth proceedings.

Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment

Additional Information:

• The role will be based on-site at the Royal Courts of Justice.

• The contract will last for 6 months, with the possibility of an extension based on performance and the needs of the court.

• A full security check process will take approximately 3-4 weeks to complete.

If you are looking for an exciting opportunity to contribute to the justice system and have the skills and attributes we're seeking, we'd love to hear from you!

How to Apply:
To apply, please send your CV and a cover letter outlining your relevant experience.Please apply online or contact Basheer at Basheer.Dawoud @ brookstreet.co.uk. Please remember to include your mobile telephone number, CV and the role you are applying for

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.