Job Description

Our HMP client requires one administrator assistant, Band 2, to join the busy team on a temporary ongoing basis, with no current end date.

One role is full-time, Mon - Fri 9-5, 37hrs per week, £12.01/hr.

Our client is based in the Derbyshire countryside, along the A50 corridor, towards Uttoxeter.

The role is fully on site due to its nature and would require you have access to your own transport.

This role will offer a great opportunity to work within the Prison Service and gain experience within the Public Sector.

Duties will include but not be limited to:

* General administrative duties as well as answering phone queries, dealing with incoming and outgoing post

* Book-keeping

* Updating records

* Liaising with other staff and third-party agencies with professionalism

* Monitoring of inbox

* Providing support within the Offender Management Unit

* Act as a point of contact for all enquiries and ensure they are dealt with accordingly

In line with HMPs policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

Ideal candidates will be confident, outgoing, enjoy interacting with a variety of service users with professionalism and have a calm demeanour. You will also have excellent customer service skills and a passion to help people.

Our client requires the following skills

* Administration experience

* Proficient IT skills

* Excellent communication skills both written and verbal

* Ability to remain professional at all time and converse with a variety of service users

* Good organisation skills, remaining flexible with excellent timekeeping

The pay rate is £12.01 per hour and benefits includes holiday pay and pension scheme.

Full training will be given on the systems, including the panic and escalation process, but the expectation is, you will hit the ground running.

The role will require full 3 year referencing and HMPPS vetting. Due to this, the role will not be an immediate start.

Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications.

Please note due to the high number of applications we receive, please assume that you have been unsuccessful if you do not hear within 7 days

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.