Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full time Temporary Tribunal Clerk

Contract: 3 months with the possibility of extending

Working Hours: Mon-Fri, office hours (37 per week)

Hourly Rate: £11.59

Job Description:

• Dealing with members of the public both on the telephone or in person at a hearing.
• Processing all types of correspondence received manual or electronical in accordance with current guidance.
• Updating appeals on the data base accurately, and in a timely manner. Interaction with other government department and salaried/fee paid Judges/ Members.
• Clerk tribunal hearing in Manchester and other local areas required, expenses will be reimbursed.
• Provide a professional service to the Judiciary and Customers who attend for their hearings.
• To meet and greet Judicial panel members, Customers and Reps.
• To ensure hearings are managed on time and in line with the guidance for clerking including the recording of the hearing.
• Update the database with outcomes and produce Decision Notices on the day.
• To ensure First Tier Agencies are notified of the Decisions.
• To deal with Customer queries that may arise on the day and ensure they understand the hearing process.

The successful applicant will also be required to clerk at other locations such as Manchester and other local areas - expenses will be reimbursed

Requirements:

• Strong customer service skills and confident dealing with the general public
• Strong administrative skills with proficiency in Microsoft Office, Excel and Teams
• Excellent communication skills, both written and verbal.

Benefits:

• Location is accessible by bus, train or car
• Weekly pay, holiday pay and pension scheme

Application Process:

To apply for this position, please apply online.

Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.