Traffic Dispatcher - 2pm - 10pm - Permanent -£28,000
Trafford Park, Manchester You will be working within a small, busy and friendly down to earth team, working for a UK leading recycling company,
A quick look at the role.
Recycling/Waste experience is not necessary as we offer in-house training Why it's an opportunity not to be wasted. The successful candidate will need to work as part of a team, with a wide variety of daily duties a few examples listed below):
Call handling - liaising with customers and/or our internal call centres and drivers.
Daily debrief of drivers - assisting with confirmation of work plus dealing with any anomalies/issues.
Liaising with customer service department and/or direct with customers to resolve issues - including any hazards identified by drivers.
Order processing and confirmation + running and clearing daily reports.
Administrative tasks and housekeeping.
Requirements Here's what is required:
· Strong knowledge of the local area.
· Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers.
· Ability to plan, organise and prioritise effectively.
· Experience of working to strict deadlines in a time critical environment.
· A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.
· Computer literate - comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel). Benefits And here's why you'll love it
· Competitive salary
· Ongoing career development, training and coaching - because if you don't grow, they don't grow.
· Generous pension scheme.
· Medical and dental scheme.
· Retail and leisure discounts.
· Holiday and travel discounts.
· Bike to work scheme.
· Plus, much more……
Dedicated to diversity.
We believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.
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