Job Description

Traffic Dispatcher

Operations · Trafford Park, England, United Kingdom · I&C · Full-time - £26 - £29,000

2 Shifts available
04am and 12.30pm

10am - 17.30pm (flexible 30 mins)

Monday to Friday.

In-house training, traffic desk / transport experience beneficial

The successful candidate will need to work as part of a team, with a wide variety of daily duties (a few examples listed below):

Call handling - liaising with customers and/or our internal call centres and drivers.

Daily debrief of drivers - assisting with confirmation of work plus dealing with any anomalies/issues.

Liaising with customer service department and/or direct with customers to resolve issues - including any hazards identified by drivers.

Order processing and confirmation + running and clearing daily reports.

Administrative tasks and housekeeping.

Here's what we require:

• Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers.
• Ability to plan, organise and prioritise effectively.
• Experience of working to strict deadlines in a time critical environment.
• A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.
• Computer literate - comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel)
• Knowledge of mapped out local areas - Google Maps

And here's why you'll love it.

• Competitive salary
• Ongoing career development, training and coaching - because if you don't grow, we don't grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.
• Plus, much more……

Dedicated to diversity.

We believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.

Dont Delay - apply today - 07483919913