Job Description

We are seeking a passionate and dedicated Team Leader to join our dynamic team in Bradford. This role is pivotal in providing leadership and support to our staff, ensuring the delivery of high-quality services to those in need.

Key Responsibilities:

• Supervision and Management: Oversee and support a team of Hostel Support Assistants and Support Workers, ensuring effective service delivery.
• Service Development: Contribute to the development and implementation of programs aimed at improving the lives of individuals in our care.
• Collaboration: Work closely with other departments and external agencies to ensure comprehensive support for clients.
• Training and Development: Facilitate training sessions and ongoing professional development for team members.
• Reporting: Maintain accurate records and reports on team performance and service outcomes.

Essential Qualifications:

• Proven experience in a leadership role within a residential environment or supported housing setting.
• Strong understanding of the challenges faced by vulnerable populations.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively within a team and independently when required.
• Experience of working with individuals with addiction issues.
• Experience of working with individuals with mental health problems.
• Working knowledge of Health and Safety regulations relevant to residential services.
• Working knowledge of welfare and housing benefits.
• Ability to communicate effectively with service users.

Personal Attributes:

• Empathy and Compassion: A genuine passion for helping others and making a positive difference in their lives.
• Problem-Solving Skills: Ability to think critically and make informed decisions under pressure.
• Motivation: High level of self-motivation with a commitment to continuous improvement.
• Communication: Ability to communicate effectively with service users and colleagues and external professionals.
• Guidance: Ability to work and follow company policies and procedures.
• Risk Management: Ability to apply risk management procedure when processing referrals and or working with residents as part of the support planning process.