Job Description

Service Manager - Make a Real Impact!

Salary: £36,000 per annum + £1,353.42 Essential Car User Allowance
Hours: 37.5 hours per week

Are you a passionate leader looking to make a real difference? We are searching for a dynamic Service Manager to join our incredible team in Bristol. If you're ready to take the next step in your career and lead a team that changes lives every day, this is the opportunity for you!

What You'll Be Doing

As our Service Manager, you'll be at the heart of our mission, leading a skilled and passionate team in delivering person-centred support to individuals with complex needs. You'll have the opportunity to:

• Drive excellence in care, ensuring the highest standards across our supported living service
• Build and maintain strong relationships with the people we support, families, regulators, and stakeholders
• Manage referrals, health and safety, compliance, and financial oversight
• Develop and inspire your team, providing training, supervision, and on-the-job coaching
• Shape and implement strategic growth plans, helping us expand our impact

What We're Looking For

We need an inspirational leader who is dedicated to making a difference. To thrive in this role, you should have:

• NVQ Level 3 in Social Care Management (or equivalent)
• Proven experience in social care at a management level
• A deep understanding of learning disabilities and mental health needs
• A proactive approach to leadership, with a hands-on attitude to coaching and development
• The flexibility to respond to the needs of a 24-hour service, including on-call responsibilities

Why Join Us?

We value our employees and offer an incredible range of benefits, including:

• Generous Annual Leave - 20 days plus 8 bank holidays (rising with service)
• Pension Contributions - Helping you plan for the future
• Well-being Support - Free occupational health, physiotherapy, counselling, and advice services
• Career Development - Fully paid training and access to nationally recognised qualifications
• Travel to Work Scheme - Season ticket loan for your commute
• Exclusive Discounts - Save at over 3,500 retailers with our online shopping platform

This role is subject to an enhanced DBS check. We are an equal opportunity employer and proud to support applicants with disabilities. We guarantee interviews for disabled applicants who meet the minimum criteria.

Apply now - we can't wait to meet you!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.