Job Description

Senior Administration Manager

Inverness

£31k

Working as a Senior Administration Manager, part of a small team within a National business in Inverness.

The Role

The Team ideal candidate for this role should be enthusiastic, professional and well organised and should possess excellent communication and interpersonal skills. The ability to join with a can-do attitude, contributing positively, solving problems and establishing systems. Familiar with Microsoft software and able to quickly learn and understand new software packages will be key.

The aspiration is to grow the team and develop further specialist skill sets. The role is office based. With team members working remotely and out on site the role provides the consistency, and office presence to ensure that the portfolio management functions are working effectively and efficiently.

Key Deliverables

• Integral member of the central management team for a large institutional client providing case management, including reporting to the client monthly on task and action progress.
• Business administration for client to include drafting and issuing statutory documents for signature, managing supplier invoices and accounts, recording tenancy data in online database and managing contractor compliance administration
• Manage shared mail and email boxes and compose written replies on behalf of the team. Take follow-up action where appropriate, redirecting if necessary and drafting responses where requested
• Receive telephone calls on behalf of the team as required to include, producing professional services invoices, helping with recover of overdue invoices, overseeing minor facilities management works and responding to internal health and safety updates
• Business administration for the team as required to include, producing professional services invoices, helping with recovery of overdue invoices, overseeing minor facilities management works and responding to internal health and safety updates
• Draft, format and issue documents including professional reports, valuations and pitches ensuring a high standard of accuracy and presentation is maintained
• Organise and service meetings including providing agendas, producing minutes and ensuring effective follow up action. Make bookings for venues, refreshments and equipment where necessary arrange travel
• Diary management for the team
• Maintain and update electronic filing system and data inputting to software systems
• Support with client on boarding processes to help the team to meet regulatory requirements, acting as a "know your client"/anti-money laundering administrator as required
• Assist with the management of letting enquiries and uploading of letting particulars to the sales and letting portal

Person Specification

• Energetic and enthusiastic with a willingness to learn and embrace change
• Able to work under own initiative and able to prioritise workloads
• Excellent level of IT skills with a full knowledge of Microsoft Office applications, word, excel and outlook. Use of MS teams and SharePoint functionality
• Understands and committed to the confidentiality of our clients
• Accuracy and attention to detail
• Positive attitude, well presented and articulate
• Experience of working in the property sector advantageous

What you can Expect from the Business

You will be joining a friendly, entrepreneurial and inclusive culture. The business is driven by core values and aim to embody them in all we do aspire to be refreshingly different and achieve this through using unique perspectives, capabilities and expertise. We are bravely ambitious by going beyond what is required of us, and we are successful together; trusting one another and working collaboratively to achieve great results.

We recognise our employees are our most valuable asset and our benefits scheme, employee engagement opportunities and Learning & Development offerings are out commitment to you and your career with the team. The business offers a personal support, a competitive salary and fantastic benefits package.

To apply, please submit your cv