Job Description

Meet & Greet Officer, Customer Service Team
Location: Leeds, LS1 2RY
Hourly rate: £11.60ph
Contract: Temporary, 6 month assignment, Monday - Friday between the hours of 08:00 and 18:00

You must hold a valid passport and must have lived in the UK for longer than 5 years. You can apply for the role with your CV. This role requires a security clearance that we will process for you, if successful.

Brook Street in partnership with the Home Office has a fantastic opportunity to join their existing team of Meet & Greet Officers. You will be providing appropriate support, meeting and interacting with customers, arrange meeting rooms, taking customers to interviews, scanning documents and liaising with other units. The role will have an element of administrative support when required.

Why work with us?

• The opportunity to join and work in the public sector
• Exposure to a work with a range of roles within the Customer Service Team
• We will help you to build experience, resilience, and networks to support your career

Skills needed:

• Ability to deliver high quality outputs in line with Operational Targets
• Demonstrate communication skills and possess a sound knowledge of equality and an appreciation of cultural differences
• Have proficient use of Microsoft Office (Outlook, Word, PowerPoint, and Excel) with the ability to build and maintain spreadsheets to collate information
• Ability to manage mailboxes and respond to email queries
• Be comfortable working in a fast-paced changing environment while providing quality output and adhering to performance targets
• Be able to complete tasks in both a confidential and sensitive manner

If you feel that you have the necessary skills for this role, apply now.

We are committed to promoting a diverse and inclusive community - as place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity or disability. Brook Street, part of ManpowerGroup, is a Disability Confident Employer.