Job Description

Fines Officer
Hours: Monday - Friday 37 hours a week
Location: Ailsa House, Gildersome, Morley (LS27 7LE)
Full time in the office
Long-term temporary contract: Chance of extension subject to business requirements
Pay: £11.59 per hour rising to £11.88 per hour.

Role Overview:

We are currently recruiting for a full time Fines Officer to join the Collection and Enforcement team in Gildersome, Morley. You will be joining a great, close-knit team working with 12 different police forces, covering the whole north of the country. This is a very interesting role, carrying out effective and efficient administration duties within the Enforcement Department.

Responsibilities will include:

Able to deal with calls from a diverse range of users, we deal with large volumes of calls and the candidate should be able to handle calls effectively and remain calm.
Duties:
o To deal effectively with public and internal enquires over the telephone - we handle a large number of calls daily.
o Operating all basic office equipment e.g., photocopier etc
o Handle incoming and outgoing mail
o Use a range of computer software and hardware including word, excel and outlook
o Transfer of documents to other courts
o Initiate enforcement action
o Setting payment rates for unpaid fines
o Check intelligence systems

Good communication skills, both oral and written
Customer service experience
Able to work as part of a team and use own initiative
Time management
Positive can-do attitude
A DBS check will be conducted for this position

About Us

We recruit on behalf of some of the country's best-known organisations across all industry sectors, as well as being a preferred and sole supplier for various Government departments. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers and employers in person, allowing us to tailor our approach to their unique requirements perfectly.

For further details on any of our vacancies, please contact your local Brook Street branch. Details can be found on our website.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.