Job Description

DEFRA Facilities Management Operations Officer (Executive Officer)
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Defra Group Estates is responsible for providing fit for purpose and value-added estates and Facilities Management services to the Defra Group Network, particularly as the government works towards 'One Public Estate'.
This is a challenging temporary role, with priorities and tasks changing daily so you will need to be highly motivated and able to organise your time/workload to achieve the outcomes required.
This role provides a comprehensive, efficient and effective range of facilities services. It provides support to the FM team, our local site-based customers, and the wider property portfolio team to meet our corporate and environmental goals. It is a site-based role requiring regular travel to other sites (potentially two or three times per week).
An excellent package is offered, including:
" £13.42 per hour pay rate
" Starting as soon as you have passed clearance checks until the end of January 2024
" Accrual of up to 33 days paid annual leave pro rata available (inclusive of bank holidays)
" Working 37 hours per week, Monday to Friday, with some flexibility as the office opens at 8.30am to 5pm
" This role is based in Nottingham but you will be required to travel to other sites across the East Midlands
" You will have access to a pool car, so a full UK driving licence will be required
Key Responsibilities:

o Act as an initial point of contact for the team, communicating and filtering information so that advice and support is delivered accurately and standards and priorities are met;

o Develop and maintain a strong customer focus to enable effective working relationships and partnerships to support environmental goals and maintain a positive reputation;

o Check compliance with environmental, health, safety and legislative standards and service levels through inspection, monitoring and survey work and update site documentation in order to carry out and support the business plan and environmental outcomes;

o Carry out delegated Site Responsible Officer tasks at specific properties as agreed with the Site Responsible Officer;

o Provide a timely and accurate administrative support service to the line manager / team, ensuring efficient systems are in place to maximise the effective use of line manager's / team's time;

o Organise, maintain and develop information storage and retrieval systems and ensure that information is up to date and readily accessible to facilitate departmental workflow;

o Participate in the development of teamwork plans and deliver any agreed actions effectively, to contribute to business planning and delivery.
What are we looking for?
" Good written and verbal communication skills, working effectively with team members and external contractors/suppliers
" A can-do attitude and a real passion for supporting people
" You will be a confident IT user, the use of MS Office packages, particularly excel
" Customer Service, Reception or Facilities Management related role.
" Delivery of core Facilities Management support services including provision of postal, reception services and meeting room bookings, managing ordering, stock maintenance and purchase of office supplies, and stationery.
" Ideally, you would have experience of Facilities Management but not essential
Licences
Full UK Driving Licence



Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK.

Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.