Job Description

HR Services Coordinator - Ministry of Justice

Location: National

Pay: £14.09ph

Job Type: Temporary (3 months, subject to further extension)

Hours: Monday - Friday - 37 hours a week

Hybrid working at your local office within the UK

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

General Responsibilities

• Confidently manage the function's functional mailboxes in line with agreed processes / protocols ensuring all work is completed in a timely manner. This includes scrutinising emails, checking rules/processes/policies and precedents and apply these to particular circumstances to decide what action to take. Action often includes escalating the email to the responsible third-party suppliers as necessary, case managing the email and closed down the case when satisfactorily resolved.
• Manage the effective handling of official correspondence in line with agreed processes / protocols, including drafting responses for senior managers and case management of communications and queries until resolved.
• Coordination of meetings between various internal and external stakeholders, including management of electronic calendar invitations and providing support during meetings by taking minutes and updating Action Logs and other meeting documentation.
• Develop and keep maintained contacts lists and distribution lists for communication activities and projects and confidently take these forward autonomously - reporting progress to senior managers.
• Develop a working knowledge of online systems related to HR related contracts and the regulations which govern them (e.g. data protection) in order to provide guidance and advice to internal stakeholders and action system based requests independently (e.g. setting user account permissions to the correct levels as defined by Senior Managers).
• Carry out project and business change coordination and support tasks and maintain registers, trackers and associated documentation.
• Prepare and monitor the associated cost centre's budget on the manager's behalf.

Essential Skills & Criteria:

• Intermediate/expert skills in MS Office applications, especially Outlook, Word, Excel and PowerPoint.
• Good written and oral communication skills
• Good interpersonal and organisational skills
• Customer service and admin experience
• Mailbox management experience
• Must be confident
• Data work can be involved

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.