Job Description

Job Description
Location: Liverpool, L3 9BP
Office based
Hourly rate: 14.50
Working Days/Hours: 37 hours per week (Monday - Friday, 09:00-17:00)

Brook Street in partnership with the Home Office has a fantastic opportunity to join their FDT team.
Experience Needed/desired:

• Thrives in fast-paced, dynamic environments, and embraces diverse workstreams aligned with changing deployment priorities.

• Demonstrates exceptional stakeholder management skills, fostering collaboration across various operational colleagues.

• Effectively manages case working duties within the assigned business area, including high-profile cases and broader issues.

• Possesses excellent written and verbal communication skills to engage and communicate effectively with colleagues and stakeholders.

• Comfortable driving team performance, productivity, and target attainment.

List the duties/ responsibilities:

• Collaborate closely with operational colleagues across the wider operations, showcasing your exceptional stakeholder management skills.

• Skilfully manage case working duties in line with the assigned business area, including high-profile cases and broader issues.

• Utilize internal systems to make informed casework decisions efficiently.

• Thrive in a fast-paced, ever-changing environment, adapting to varied workstreams aligned with internal deployment priorities.

• Ensure optimal team performance, productivity, and achievement of targets.

Training:
The Home Office will provide a 4 training period, consisting of shadowing experienced team members and on the job learning.
Please note that no annual leave will be permitted during the 2 weeks of training.

Role specific requirements:
You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.