Job Description

Job Title: Executive Officer
Salary: £17.82 hourly rate + 34 days annual leave (accrued pro rata)
Location: Sevington
Working hours: 4 on 4 off fixed Days Monday - Sunday. Shift times are 7am - 7:30pm

As a Team Leader, you and your team will carry out a range of documentary functions on goods before they are cleared in to and from the United Kingdom. You will need to be self-motivated, flexible and prepared to work across a range of duties as you support the nation in this critical time. The role is based at one specific location and requests for home / remote working are not applicable.
What you'll need to do:

• Be a highly visible manager, responsible for team performance, as well as developing and engaging your team
• Acting as the primary point of contact for customers
• Gathering information directly from customers accurately
• Inputting information into systems, ensuring details are entered correctly and promptly
• Resolving issues/queries or escalating to a line manager as necessary

What we'll need from you:

• Good communication skills, both written and verbal
• Experience managing a team within an administrative or customer service environment
• Good interpersonal skills, a flexible approach and a positive attitude
• Good administrative skills, with experience working with different Microsoft packages
• Availability for the full duration of your assignment
• Willing for a Health provider to assess your ability to carry out the role safely and effectively

Benefits:

• 25 days holiday plus 9 days bank holiday (pro rata)
• Full PPE is provided for the duration of your assignment
• Full training will be provided

HMRC in partnership with Brook Street are committed to an organisation that reflects the very best of 21st century Britain and encourage applications from all backgrounds and circumstances.
We're proud to be a 'Disability Confident Employer' and we were the first organisation to be 'Clear Assured', which recognised our efforts to recruit and retain employees with disabilities.
To date we have been recognised by the Times Top 50 Employers for Women, named a Stonewall Star Performer, and listed by Business In The Community as an inclusive employer for race.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.