Job Description

ADMINISTRATION OFFICER

Animal &
Plant Health
Agency, CARDIFF.

We work to safeguard animal and plant health for the benefit of people, the environment and the economy.

We are looking to recruit Clerical/ Admin Officers for our Team based in our Cardiff Office.

You will be working in a friendly and supportive team in a fast paced, reactive, and varied role. You will need to have good IT and organisation skills and the flexibility to turn your hand to different tasks as the situation demands. The position is customer facing and will involve making outbound calls to garner information and answering calls from APHA customers daily providing the appropriate response. The role will suit those who have an ability to communicate well to a diverse group of customers and who respond and react readily with customers on the telephone. You will be engaging with a broad range of partners and forming relationships with colleagues across the wider Defra team. You will be ensuring accurate records are kept and updated accordingly, data input using various IT systems in accordance with APHA Data Protection legislation

This is a Hybrid position with 40-60% in the office per month with some flexibility

Essential Skills

• 5 GCSEs grade C and above including Math & English
• 1 years' experience working in an office environment
• answering & making calls
• Microsoft packages

The rate of pay is £12.88 per hour and the working week is 37hrs.
If you would like to apply for this role, email your CV via the `Apply` link.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.