Customer Service Representative - Hybrid
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Location:
Peterborough
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Sector:
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Job type:
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Salary:
Up to £23000 per annum
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Contact:
Peterborough Branch
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Contact email:
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Job ref:
PET/672678_1705933554
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Published:
8 months ago
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Expiry date:
21/02/2024
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Startdate:
06/11/23
Job Description
Brook Street have the pleasure of working exclusively with a dynamic and rapidly growing Life Insurance provider with a commitment to helping individuals and families secure their financial future.
We are seeking friendly, experienced Customer Service individuals to join there service department and play a crucial part in providing efficient, excellent service and making a positive impact on people's lives.
Hours: 3 week rotation, 1 in 3 Saturdays with a day off in the week. NO SUNDAYS OR BANK HOLIDAYS!
- 1 week early (8am - 4pm / 9am - 5pm)
- 1 week flexi (mixture of early or late, or 10am - 6pm)
- 1 week lates (10am - 6pm / 12pm to 8pm)
Salary: - £23,000 + shift allowance
Location: Orton Southgate - PE2
Start date: 12th or 19th Feb 2024
Benefits:
- Access to one of the best benefits hubs, with discounts available
- IT Equipment provided
- Hybrid working offered. 3 days in the office. 2 days WFH.
- Flexibility on WFH days
- New stylish office
- 25 days holiday + bank holidays
- On-site Gym
- Canteen with subsidies meals and drinks
- Team nights out
- Career progression opportunities
Skills & Experience Required:
- Previous experience within a call centre or customer service capacity
- Strong IT and Admin skills
- Attention to detail
- Active Listening
- Understanding of FCA Regulations and requirements if preferred but not essential
- Excellent telephone manner and interpersonal skills
- Confident when speaking to others and problem solving
If you think this role is for you, please reach out to Kara at Brook Street Peterborough for a more in-depth discussion.
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