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Customer Service Advisor

  • Location:

    Ballymena

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Colleen Farquharson

  • Contact email:

    [email protected]

  • Job ref:

    BBBH384239_1731485212

  • Published:

    1 day ago

  • Expiry date:

    13/12/2024

  • Startdate:

    ASAP

Job Description

Brook Street is working on behalf of our client in Ballymena who is currently recruiting for a Customer Service Assistant to join the team. - This role will suit an experienced service administrator with excellent office admin skills

Duties

  • Dealing with various customer enquiries via email/ telephone
  • Inputting customer orders on MIS system
  • Manage and organise collections/ deliveries
  • Weekly / monthly Customers reports
  • Day to day tasks within office eg, answer switchboard phone, filing
  • Sampling to customers where required
  • Produce customers Certs / COC's where required


Essential Criteria:

  • A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent.
  • At least 1 year's proven experience in an office-based admin role
  • Must be computer literate - good knowledge of Microsoft Office packages
  • A good telephone manner & strong communication skills are required as client liaison is critical to this role.
  • Must be able to deal with incoming calls regarding customer orders and queries
  • Ability to multitask and complete tasks within defined time frames.
  • Must be able to work independently as well as part of a team
  • Must be motivated and organised


Hours of Work: Monday to Thursday from 08.30 - 5.30pm and Friday from 8.30am to 1pm
Salary: Negotiable depending on experience

Please send CV to Colleen Farquharson via the apply link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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