Customer Service Advisor
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Location:
Huntingdon
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Sector:
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Job type:
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Salary:
Negotiable
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Contact:
Alison De Falco
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Contact email:
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Job ref:
HT4581_1720452344
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Published:
2 months ago
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Expiry date:
7/08/2024
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Startdate:
ASAP
Job Description
Are you ready for a new and rewarding opportunity? Brook Street is thrilled to represent a fantastic client in Huntingdon, and we are looking for a Customer Service Advisor to join their enthusiastic call centre team on a temporary to permanent basis
Why Join Us?
- Be Part of a Dynamic Team: Work in a vibrant environment where your people skills and positive attitude will be valued.
- Deliver Outstanding Service: Ensure the highest standards of customer service and make a difference in every customer interaction.
- Grow and Develop: Benefit from comprehensive training and the opportunity to develop your skills.
Key Responsibilities:
- Customer Interaction: Answer customer enquiries, provide information, and resolve queries.
- Sales and Orders: Assist customers with product information, take orders, and process payments.
- Email Correspondence: Respond to email enquiries promptly and efficiently.
- Team Collaboration: Work closely with the sales team and other departments to ensure smooth operations.
- Complaint Handling: Process complaints and exchanges/returns professionally.
- Account Management: Open new accounts, chase outstanding payments, and maintain accurate customer records.
- Enhance Customer Experience: Ensure every customer's experience is positive and memorable.
Working Hours:
- Monday to Friday: Full-time, 8:30 AM - 5:00 PM
Competitive Pay:
- £12.82 per hour
If this exciting role interests you, please contact Alison at Brook Street on 07483 956085.
Apply today and take the first step towards an enriching career with us!
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