Job Description

Are you ready for a new and rewarding opportunity? Brook Street is thrilled to represent a fantastic client in Huntingdon, and we are looking for a Customer Service Advisor to join their enthusiastic call centre team on a temporary to permanent basis

• Be Part of a Dynamic Team: Work in a vibrant environment where your people skills and positive attitude will be valued.
• Deliver Outstanding Service: Ensure the highest standards of customer service and make a difference in every customer interaction.
• Grow and Develop: Benefit from comprehensive training and the opportunity to develop your skills.

• Customer Interaction: Answer customer enquiries, provide information, and resolve queries.
• Sales and Orders: Assist customers with product information, take orders, and process payments.
• Email Correspondence: Respond to email enquiries promptly and efficiently.
• Team Collaboration: Work closely with the sales team and other departments to ensure smooth operations.
• Complaint Handling: Process complaints and exchanges/returns professionally.
• Account Management: Open new accounts, chase outstanding payments, and maintain accurate customer records.
• Enhance Customer Experience: Ensure every customer's experience is positive and memorable.

• Monday to Friday: Full-time, 8:30 AM - 5:00 PM

• £12.82 per hour

If this exciting role interests you, please contact Alison at Brook Street on 07483 956085.

Apply today and take the first step towards an enriching career with us!