Customer Service Advisor
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Location:
Royal Tunbridge Wells
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Sector:
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Job type:
-
Salary:
Up to £13.63 per hour + free parking, hybrid working
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Contact:
Charlie Manning
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Contact email:
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Job ref:
524835323_1711472545
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Published:
6 months ago
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Duration:
3 months
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Expiry date:
25/04/2024
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Startdate:
asap
Job Description
Customer Service Advisor
Tunbridge Wells, free parking available
Mon - Fri, x5 days per week, office hours
£13.63 ph
Temporary role for 3 months, with chance of extension
To start ASAP
We are recruiting a temporary Customer Service Advisor to work within a well-established company based in Tunbridge Wells.
This is a full-time temporary role running for 3 months, with chance of extension.
Their offices are based in Tunbridge Wells with free parking available.
Duties will include:
" Being the first point of contact for incoming customer queries via telephone, email and web chat.
" Delivering advice and solutions where possible to customer queries.
" Assisting with low level complaints.
" Escalating more complex issues to other internal departments.
" Ensuring customer records are maintained and up to date.
" Liaising with internal departments and external agencies and customers.
" Ensuring enquiries are responded to within service level deadlines.
" Delivering excellent customer service.
If you are interested to learn more about this opportunity, please apply today.
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