Job Description

Customer Service
Long term temp
£12.00 per hour
Theale
Office based
08.00 - 18.00 (37.50 hour per week Monday - Friday)


Brook Street is working with a world-renowned medical company who are in search of a Temp to Perm Customer service professional who takes pride in providing the very best in Customer service to their clients. If you are looking at working within a collaborative and supportive environment, where no two days will be the same, then look no further.
The client is currently undergoing some very exciting growth plans, and this role will really kick start your career and offer further development.

Key Responsibilities

Working as part of a team to ensure processes and procedures are followed accurately and are aligned to the Customer Care Standard Operating Procedures

Coordinating the daily workflow for the management of service delivery to assigned customer contracts

Answer all telephone calls promptly and appropriately, in line with contractual obligations

Proactively resolving customer enquiries within first contact

Experience
Good inter-personal skills, must be able to work as part of a team as well as individually

Excellent written communication

Intermediate IT skills to include Excel, Word and Outlook

For more information please click apply!!!!