Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our public sector client based in Birmingham are recruiting for a court usher (Band F) to join their team as a temporary employee. This is currently a temporary role until March 2025 with a good chance of being extended. This is a full-time role, 37 hours per week, Monday - Friday. Your usual working hours will be around the hours of 8am - 4pm, 9am - 5pm. Your start and finish time will be dependent on business needs.

The office location for this role is B4 6QA. This role is fully onsite, due to the nature of the work.

As a court usher you will be responsible for a smooth running of the courts. Fantastic customer service skills will be required for this role, you will be speaking with people from all walks of life. Your day-to-day duties will include:

• Setting up the court rooms (water, pads, pens etc)
• Ensuring correct schedule for the court rooms
• Collating court files and papers
• Giving directions to court rooms
• Recording outcomes
• Data entry

Candidates with strong face to face customer service experience will be considered for this role.

Due to the nature of the position, the successful candidate will be subject to an enhanced DBS check (free of charge). If this role is something you would be interested in, please apply online.