Job Description

Ministry of Justice:

Court Usher



We've got a great opportunity for a role within the Courts sector, to join a fast-paced office, working in the Court department. Working with a professional team, being part of a company with a great work life balance.

Overview:
- Full time 37 hrs per week
- Monday - Friday
- Temporary ongoing role
- Pay - £11.44 per hour
- Location -Colchester Courts
- Start date - ASAP


Duties and responsibilities:

Our public sector client is looking for a diligent and trustworthy usher to support the public around their building. Therefore, the suitable candidate will follow set procedures and will exercise some independent judgement in carrying out instructions. Examples of work performed will include but not be restricted to:

Ensure the secure transactions of legal documents within the courtroom and deciding the order of cases.
Escorting customers to the court room
Seeing that are suitably hydrated
Administrative duties, such as filing, scanning documents
The roles of an usher may vary depending on the type of court they serve
Working with jurors, sitting in court, maintaining court room, first contact for court users, photocopying, liaising with judiciary, other court staff and professional users. Excellent customer service skills and use of windows 10 including Microsoft essential.
What you`ll need to do:

Provide excellent customer service to a diverse range of customers and employers
Make decisions regarding the best course of action in a problem
Assess situations and people.
Support the staff and civilians should they be lost
Be part of a team responsible for keeping the building safe and trouble free.
What we`ll need from you:

Able to deal with situations appropriately.
Keen observation skills.
Availability for the full duration of your assignment.
Able to work in an office environment where social distancing will be adhered to.
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At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role`s navigation link and your qualifications. We are committed to engaging with you.


Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.



All offers are subject to 3 years of referencing checks and a DBS.

If you are interested in this position, please apply below