Job Description

Our public sector client is recruiting for a temporary worker to join their team as a Court Usher. This is currently a temporary role until the end of March 2025 but it is very likely this role will be extended. This is a full time role, 37 hours per week, around the hours of 9am - 5pm. The pay rate for this role is £11.44 per hour and will increase to £12.07 at week 12. Payment would be on a weekly basis.

This role is fully office based, due to the nature of the work. The court is located in B4 7NA.

As a court usher you will be responsible for a smooth running of the court servces. This is a customer facing role, where you will come accross people from all walks of like. Some of your day to day duties will include:

• Reception of parties to court, including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc.
• Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc.
• Using electronic diaries
• Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc.
• Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary
• Answering face to face enquiries
• Keeping parties informed of changes
• Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
• General clerical work, including use of computers and Switchboard
• Operating recording equipment and maintaining records of recordings of hearings
• Sort and deliver lists of hearings for internal & external notice boards

Candidates with strong customer service experience will be considered for this role. If you are interested please apply.

Please note, if you are successful after an interview, we will have to complete public sector vetting. This would include us processing an enhanced DBS check.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.