Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

We are currently recruiting for a Court Usher to work with one of our fantastic Public Sector clients in Leicester LE1

This a 3 month temporary position initially, with good chance of extension but one in which you would be able to gain valuable exposure/experience working within the Public Sector.

If you have worked within the public sector before this would be advantageous but not essential. If you have transferable experience, then we would love to hear from you.

Court Usher
Full Time, 37 hours per week (Between 8.30am - 5.30pm)
Temporary Position (3 months initially with possibility of extension)
£11.44 per hour

The Court Usher acts as an essential first point of contact for all the court users involved in hearings.
There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court/ hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.

Duties will include the following:
" Operating Office and court equipment
" Resulting, checking accuracy and completeness against guidelines or a proforma, e.g. issuing jury payments
" Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day
" Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc.
" Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary
" Answering face to face enquiries
" Keeping parties informed of changes eg, of courtrooms and hearing times
" General administrative duties as and when required

A successful candidate must:
" Pass an Enhanced DBS Check
" Be able to provide 3 years of referencing
" Have strong communication skills
" Have good IT skills
" Be able to remain calm under pressure
" Not be afraid of facing offenders
" Be able to work with very confidential and sensitive information


If you feel you are suitable please apply online or email your CV

Please note that you will be required to pass an Enhanced DBS check to be successful for this role.

If you feel that this role is one that would interest you and you have the right attributes, then please apply and you will be contacted if you are successful.

This position offers a great opportunity to acquire valuable experience in the Public Sector and broaden your skills - why not apply online today! Should your application be successful, we will promptly get in touch to discuss the next steps. Successful applicants will be contacted within 5 days. If you don't hear from us within this period, we encourage you to explore other exciting roles with Brook Street.

If selected, candidates must have an in-date and valid passport and undergo security and reference checks.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in.We are committed to engaging with you.?

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.