About The Role:

1. Border Inspection Coordination: * Coordinate administrative tasks related to Border Control Post (BCP) activities, ensuring compliance with regulatory requirements. * Manage schedules for inspections, consulting with BCP teams and relevant authorities. * Function as the primary interface between drivers and onsite operations. * Efficiently manage the booking-in process on the PINC system. * Provide necessary authorization on the PINC system for drivers to exit the site. * Allocate appropriate sheds and bays to incoming drivers. * Oversee the post-inspection process to ensure compliance. * Ensure all relevant information is accurately recorded and cleared down from systems. * Ensure a systematic clearing of all data and systems post-inspection. 2. Front of House Reception: * Greet and assist visitors, ensuring a positive and professional first impression at the BCP. * Manage the front desk, handling inquiries, and directing individuals to the appropriate departments. 3. Coordination and Liaison: * Interface with traffic marshals to facilitate smooth traffic flow. * Collaborate with K&N to ensure seamless operations. * Liaise with inspection authorities to coordinate inspection processes. * Communicate effectively with HMRC to address any regulatory requirements. 4. Record Keeping: * Maintain accurate and up-to-date records of BCP activities, including inspections, seizures, and compliance reports. 5. Communication with Border Agencies: * Facilitate effective communication between the BCP and other agencies involved in border security. * Ensure timely and accurate dissemination of information related to inspections at BCP. 6. Policy Implementation and Compliance: * Assist in implementing and enforcing BCP policies and procedures, where applicable. * Stay informed about changes in BCP regulations and ensure adherence to relevant policies. 7. Cross-Departmental Collaboration for Emergency Response: * Coordinate administrative aspects of emergency response plans at the BCP. * Collaborate with different departments to ensure a coordinated and efficient response during emergencies. 8. Team Collaboration: * Collaborate with colleagues to achieve operational excellence. * Support other front-of-house staff in handling their responsibilities as needed. 9. Qualification and Experience: * Previous experience in front of house and administrative roles. * Familiarity with governmental or public sector administrative procedures. * Basic IT literacy required. Competencies: * Attention to Detail * Time Management * Problem-Solving * Teamwork and Collaboration * Adaptability * Integrity and Professionalism * Understanding of BCP Processes * Emergency Response Coordination