Job Description

Administrator - National Probation Service

Location: Sheffield

Pay: 11.44 per hour

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

The Probation Service is a statutory criminal justice service that supervises high-risk offenders released into the community.

What Will Be Your Day to Day Tasks?

The job holder will provide administrative assistance within the Probation Service, ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales to promote the achievement of team and Divisional objectives. Example of your day to day tasks, will include but not be limited to:

• Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
• Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce re-offending.
• Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
• Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, email.
• Provide cover for an effective and efficient reception and telephone enquiry service.
• Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate behaviour.
• Carry out enforcement administration as required.
• Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
• Undertake specific Visor administration tasks in accordance with the procedures.
• Attend meetings as appropriate, you will assist organising the agenda, taking and distributing notes/minutes and action points.

What's in this for you?

Working as an administrator in the National Probation Service offers a unique opportunity to contribute to the criminal justice system by providing vital administrative support.

This position allows individuals to develop strong communication and organisational skills while engaging with a diverse range of people, including probation officers, clients, and stakeholders. Additionally, working in this capacity provides a sense of fulfilment by being part of a team dedicated to promoting rehabilitation and public safety within the community.

Please note we are seeing a large volume of applications per role and therefore we ask that if you have not heard 7-14 working days to presume you have on this occasion been unsuccessful.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all the essential criteria, Brook Street will interview the best candidates from within that group.