Job Description

Our Public Sector client based in Birmingham City Centre is looking for an Administrator, to join their Processing Team. This is a temporary role for three months initially. This full time, Monday to Friday 35.00 hours a week, 9.00am to 5.00pm. This role will be paying £12.36 per hour, currently working fully on site, although there may be the potential flexibility to work hybrid, further into the assignment.

Main responsibilities:

• Managing shared inboxes
• Processing - data entry for cases
• Assisting in customer issues and complaints via post and emails
• Dealing with incoming physical mail

Skills required:

• Highly organised, self-starter and well-motivated
• Able to prioritise workload and adapt to changeable deadlines
• Good communications in both written and verbal form
• Confident in engaging with stakeholders and customers over the phone (where necessary) and by email and letters
• Have the ability to maintain a high level of accuracy and are able to apply high levels of attention to detail
• Good working knowledge of MS applications

Please note this role will require a DBS check, and three years referencing.

If you feel that you would have the necessary skill set for this role and are ready to take on a new challenge, please apply online. Due to the high volume of applications for this role we may not be able to contact every candidate who applies.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.