Job Description

Exciting Administrative Support Opportunity at Southampton Combined Court!

Brook Street is thrilled to offer a fantastic full-time role within Southampton Combined Court. Join a dynamic and fast-paced office environment, providing essential support to the Bailiff team. This is a unique chance to be part of the Ministry of Justice and gain invaluable experience.

Why You'll Love This Role:

• Work-Life Balance: Enjoy a full-time schedule of 37 hours per week, from 09:00 to 17:00, ensuring your evenings are free.
• Career Growth: This temporary role offers the potential for extension, providing stability and the possibility of long-term career advancement.
• Competitive Pay: Start at £11.59 per hour, with an increase to £11.88 per hour after just 12 working weeks.
• Prime Location: Work at the centrally located Southampton Combined Court, SO15 2XQ.
• Immediate Start: Begin your new role as soon as vetting is completed.

What You'll Be Doing: As a crucial part of the admin team, you'll handle a variety of tasks to support the smooth functioning of the Bailiff team, including:

• Collaborate and Communicate: Engage professionally with court users, bailiffs, judiciary members, and the public, ensuring effective communication and smooth processes.
• Telephone Duties: Handle incoming calls for the bailiff team, answer inquiries, and manage sensitive situations with professionalism.
• Scheduling and Bookings: Book evictions, gather risk assessments, and organise the Bailiff team's daily run sheets to ensure seamless operation.
• Data Management: Input bailiff returns accurately and use computer applications (training provided) to maintain up-to-date records.
• Payment Processing: Take payments over the phone with attention to detail and professionalism.
• General Office Support: Handle essential administrative duties, including filing and document preparation, to keep the office organised and efficient.

What We're Looking For:

• Communication Skills: Strong verbal and written communication abilities, with confidence to handle potentially awkward conversations in a professional manner.
• IT Savvy: Basic IT skills, particularly in working with software and Office 365 applications.
• Adaptability: Candidates from diverse backgrounds are welcome, as long as they can engage professionally and demonstrate excellent interpersonal skills.
• Experience: Previous administrative experience is a plus but not essential-showcasing a willingness to learn is key.

This role is perfect for someone who is organised, detail-oriented, and ready to contribute to the justice system's efficiency. You'll be a vital part of a supportive team, making a real difference in the community.

Apply now and take the first step towards an exciting and rewarding career with Southampton Combined Court!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.