Job Description

Have you ever wanted to work for the civil service? Do you enjoy administration and customer service responsibilities? If so, then please read on as we are looking for Administrative Officers to join our client the Ministry of Justice!

The Ministry of Justice - Administration Officer
Location: Bradford IAC Phoenix House, BD3 7BH
Hours: Monday - Friday (37 hours per week)
Salary: 11.88ph (annually £21,702)

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.

These roles are hybrid working, requiring 2 days minimum in the office. However you may be required to attend for more than 2 days subject to business needs. Training will be full time in the office

Role Overview:
We are currently recruiting for a full time Administration Officers to join the Team at the Direct Lodgement Centre with our client, The Ministry of Justice based in Bradford. The role will include working as part of a flexible team in a back-office environment and will be responsible utilising decision making criteria to case manage appeals from appeal creation through to the appeal being heard.

The successful candidate will be required to complete the following duties:

• Working in the Jury Summoning Bureau in a back-office environment
• Be responsible for summoning jurors for courts across England and Wales
• Data input information provided by jurors using bespoke IT database
• Answering queries from jurors about their jury service via email, telephone and web chat
• Taking inbound calls and making outbound calls
• Opening post and sorting received mail in to order
• Some photocopying & scanning files
• possibly some dispatching of post and case files using courier services

The ideal candidate would have the following:

• Ability to multi-task
• Be able to pick up the job quickly (although all training will be provided)
• Able to work at pace
• Good attention to detail
• IT literate
• Good organisation skills
• Excellent customer service skills

If this sounds of interest to you then please apply now!

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.