Job Description

Have you ever wanted to work for the civil service? Do you enjoy administration and customer service responsibilities? If so, then please read on as we are looking for Administrative Officers to join our client the Ministry of Justice!

The Ministry of Justice - Administration Officer
Location: Bradford IAC Phoenix House, BD3 7BH
Hours: Monday - Friday (37 hours per week)
Salary: 11.88ph (annually £21,702)

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.

These roles are hybrid working, requiring 2 days minimum in the office. However you may be required to attend for more than 2 days subject to business needs. Training will be full time in the office

Role Overview:
We are currently recruiting for a full time Administration Officers to join the Team at the Direct Lodgement Centre with our client, The Ministry of Justice based in Bradford. The role will include working as part of a flexible team in a back-office environment and will be responsible utilising decision making criteria to case manage appeals from appeal creation through to the appeal being heard.

The successful candidate will be required to complete the following duties:

• Working in the Jury Summoning Bureau in a back-office environment
• Be responsible for summoning jurors for courts across England and Wales
• Data input information provided by jurors using bespoke IT database
• Answering queries from jurors about their jury service via email, telephone and web chat
• Taking inbound calls and making outbound calls
• Opening post and sorting received mail in to order
• Some photocopying & scanning files
• possibly some dispatching of post and case files using courier services

The ideal candidate would have the following:

• Ability to multi-task
• Be able to pick up the job quickly (although all training will be provided)
• Able to work at pace
• Good attention to detail
• IT literate
• Good organisation skills
• Excellent customer service skills

About Us

We recruit on behalf of some of the country's best-known organisations across all industry sectors, as well as being a preferred and sole supplier for various Government departments. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers and employers in person, allowing us to tailor our approach to their unique requirements perfectly.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

If this sounds of interest to you then please apply now!