Job Description

To provide administrative support following set procedures and exercise some independent judgement in carrying out instructions, under general supervision. Working with the judiciary at courts in around the Hereford & Worcester area. Examples of work performed will include but not be restricted to:

• Communicate and work with the Judiciary and interpret accurately the information required on a court file,
• Greeting court users before hearings and explain in court procedures, where required, to provide excellent customer experience.
• Preparing papers and files for court hearings and meetings,
• Preparing court documents and routine correspondence.
• General photocopying and filing,
• Data Input / Creating and updating records on in-house computer systems,
• To work to workload targets in terms of throughput and accuracy,
• Acting as an administrative liaison with internal and/or external sources.
• Handling counter (face to face), written and telephone enquiries.

Typical qualifications and experience: five GCSEs at Grade C or above or equivalent (including English Language or equivalent), NVQ Business Administration Level 2, or suitable clerical experience. Administrative experience with a good knowledge of and experience in using Microsoft Office. Good communication skills, both oral and written. Accurate typing skills.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.