Admin Officer (AO) - Band E
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Location:
Swansea
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Sector:
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Job type:
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Salary:
Up to Β£11.59 per hour
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Contact:
Mason Lock
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Contact email:
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Job ref:
HU2678_1720708040
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Published:
6 months ago
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Expiry date:
10/08/2024
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Startdate:
24/05/24 12:06:05
Job Description
π Job Opportunity: Admin Officerπ
Are you a proactive and detail-oriented professional with a passion for administration and customer service? Join our dynamic team and make a real impact!
Position Overview
We are on the hunt for a talented Admin Officer with strong customer service skills and a drive for continuous improvement. If you're tech-savvy, especially with Microsoft Office 2016, and have a knack for teamwork, we want to hear from you!
Key Responsibilities
π Document Preparation:
Prepare papers and files for court, tribunals, hearings, and meetings.
π Record Management:
Create and update records on our in-house system, including data collection.
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Meeting Coordination:
Book, prepare, and organise meeting rooms and court hearings.
π Case Processing:
Handle casework, including court orders, claims, and fines.
βοΈ Court Assistance:
Clerk in Civil and Family Courts.
π Customer Interaction:
Manage counter (face-to-face) interactions and answer telephone calls.
π¬ Communication:
Collaborate with Judiciary, Magistracy, and other court staff to provide exceptional customer service.
β‘ Pressure Management:
Thrive under pressure, delivering a "right first time" service every time.
Required Skills and Experience
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Administration:
Strong administration experience with excellent customer service skills.
π» IT Proficiency:
Proficient in Microsoft Office 2016; experience with other systems is a plus.
π€ Teamwork:
Proven ability to work effectively in a team environment.
π Flexibility:
Willingness to work flexibly and assist with other duties as needed.
Additional Information
π DBS Check:
A Disclosure and Barring Service (DBS) check may be required, depending on the level of access to sensitive information.
Why Join Us?
β¨ Be part of a supportive and collaborative team.
β¨ Contribute to meaningful work that makes a difference.
β¨ Opportunities for professional growth and development.
Ready to Apply?
If you're ready to take your administrative career to the next level, apply now and be part of our success story!
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