Job Description

Our client HMCTS is looking for a temporary worker to join their team as an admin officer. This is a temporary role. This is a full-time role, Monday - Friday, 37 hours a week. You will work around the hours of 9am - 5pm. The pay rate for this role is £11.88 per hour, paid on a weekly basis.

This role is office based in the Gloucester area.

Your day-to-day duties and responsibilities will include but won`t be restricted to:
- Collating court files and papers
- Recording outcomes and updating in house databases
- Communicating with Judges and Magistrates
- Assisting with the setup of video call hearings
- Communicating with court users via email, telephone, letters, and face to face
- Communicating with internal and external stakeholders
- Preparing routine correspondence
- Speaking with outside organisations regularly via telephone
There may be some court clerking duties in this role. Fantastic customer service experience is required.

The ideal candidate for this role will be someone with administrative experience and a little customer service.

The successful candidate will be subject to a basic DBS check due to the nature of the role. If this role is something you would be interested in, please apply for more information.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants, and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at, providing the role's navigation link and your qualifications. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.