Job Description

Admin Officer

Location: Norwich
Salary: £11.59 An Hour
Working hours: PART TIME - 20hrs per week Monday to Friday (4hrs a day between 08:00 -16:00 to be agreed between the candidate and client)

Are you Looking to gain valuable experience to work in the public sector? Our client, His Majesty's Prison and Probation Service, offers an excellent opportunity for a Temporary Full-Time Admin Officer to join their team. If successful, you'll play a pivotal role in supporting the efficient operation of data input. If you're organised, detail-oriented, and ready to contribute, apply now!

Responsibilities:

• Required to amend daily gate lists
• Create IT forms for those attending site
• Arranging and assisting with meetings
• Organising appointments
• Managing prisoner's Phone details
• Data input using the phone system
• Carry out General Administration Duties
• Uphold a good standard of Customer service skills
• Communicate with colleagues, family and friends of the prisoners in a professional manor
• Carry out Telephony work both inbound and outbound

Requirements:

• Ability to work seamlessly within a team
• Thrives in a fast-paced environment
• Proficient in Data entry, Excel, Word, and Outlook
• Experience working in a fast-paced, targeted environment.
• Attention to Detail
• Exceptional Customer Service Skills

Benefits:

• Holiday entitlement
• Access to a pension Scheme
• Free on-site parking
• Staff room on site
• Weekly Pay
• Gain valuable experience working within the public sector.

Although this role is is contracted until 10/11/2025, it presents an outstanding chance to acquire valuable experience within the public sector. Apply online today! Successful candidates must be able to provide an in-date valid Passport, two proofs of addresses, proof of NI, provide 3 years' worth of employment referencing and be successful in completing the client vetting checks.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at, providing the role's navigation link and your qualifications. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.