Job Description

Admin Officer

Job Description
Location: Croydon, CR0 2EU
Office based Subject to desk space, some remote working may be required
Hourly rate: £14.91
Working Days/Hours: 37 hours: Monday- Friday 9am-5pm

Brook Street in partnership with the Home Office has a fantastic opportunity to join their front end operations team.
Experience Needed/desired:

• Excellent communication and organisational skills
• Ability to work flexibly to meet changing priorities
• A good knowledge of IT (excel)
• Experience of working in a customer focused environment
• Experience of using Home Office systems, such as Atlas

List the duties/ responsibilities:

• Work in collaboration with the Social Work Team to ensure referrals meet the requirements of the NAAB criteria before accepting the referral.
• Ensure all inboxes are monitored daily, and all emails are actioned within agreed timescales.
• Flag any safeguarding risks for a young person to the Social Work Team Manager within a timely manner.
• Update all the MI trackers
• Ensure that all personal data is processed in accordance with published policies and guidance, and that all personal data incidents/breaches are reported without delay
• Ensure best practice procedures are shared with the team and Social Workers when required.
• Take responsibility in ensuring that all mandatory learning and any refresher training is completed annually
• Complete any ad-hoc duties to support the team
• Excell work

Please note that no annual leave will be permitted during the first 2 weeks.

Role specific requirements:
You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.