Job Description

My client based in Leeds are looking for Accounts Receivable individuals to join their team to support business services to the NHS.

Temp on going (4 months)

Pay Rate- £12.27

Office based until trained and then hybrid 2 days at home & 3 days in the office

0900-1700 Monday to Friday

Role overview
This is a fantastic opportunity for an experienced Accounts Receivable Individual with the right drive, commitment and enthusiasm to succeed in this role.

You will work within a team of up to 19 Accounts Receivable staff allocating both cheque and electronic income on Oracle on behalf of our 224 NHS Clients.

Accuracy and the ability to work under pressure is essential within this role as you will need to ensure that all income is receipted and allocated correctly to either invoices or general ledger codes in line with Service Level Agreement's and Departmental/Client KPI's.

Key responsibilities
* Responsible for the resolution of Client queries regarding refunds or allocation issues in line with KPI's
* Effective daily contact with NHS Clients and their debtors
* Escalation of service issues to the Accounts Receivable Team Leader or the Accounts Receivable SME (subject matter expert)
* Actively participate in team meetings, giving suggestions for service/process improvements where applicable
* Contribute to improving the Organisations Client Net Promoter Score (Client recommendations)
* Ensure all Accounts Receivable Standing Operating Procedures (SOP'S) are followed
* Continually engage with all departmental stakeholders
* Participation and completion of monthly 1-1 meetings and documentation
* Proactively review Client Unallocated Cash Reports with the Accounts Receivable SME
* Flexible attitude to working hours

Essential skills
* Proven experience of working as part of an Accounts Receivable Team within either the NHS or Private sector
* Target driven with the ability to work to tight deadlines in an ever changing environment
* Ability to build effective and positive Client/debtor relationships
* Demonstrates a 'right first time' attitude
* Focused on continually delivering a high standard of customer service
* Promotes 'best practice' and follows agreed procedures
* Uses initiative and escalates issues affecting service delivery in a timely manner
* Actively shares knowledge and experience with colleagues.
* Is open to new ideas and actively contributes to a culture of creativity and continuous improvement
* Provides information on time when required to do so

Desirable skills
* Knowledge of the NHS
* Oracle knowledge and experience
* Word/Excel & Power Point skills

Brook Street NMR is acting as an Employment Business in relation to this vacancy.