Build your contact centre career with Brook Street

Looking to build your career in contact centre? Whether you’re an expert in the field or a new star, if you love the feel-good factor that comes with helping customers find answers to their questions, we want to hear from you!

We’re always on the lookout for ‘people-people’ with resilience and outstanding communication skills. Trouble-shooters and multitaskers who pride themselves on providing a high-quality service.

We’re here to help you propel your career in a new, exciting direction.

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​	How to connect with customers over the phone: A guide for contact centre workers	​	‘Difficult customers’: what are they and how to deal with them	​
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​	Contact Centre Stress Syndrome – what is it and how can you cope with it?	​	Six benefits of working in a contact centre	​

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