​Looking to Start your Career at Domestic & General?

Domestic & General (D&G) is on an exciting journey, with a future that continues to focus on putting customers at the heart of everything they do, transforming their online experience and delivering exceptional customer service.

D&G is proud to look after their customers and the appliances that keep their homes organised.

They provide extended warranty cover for appliances throughout their customer’s homes, so when something goes wrong, they can rely on D&G to get them back on track. D&G is proud to work with a number of brands across the UK providing after care support, including SKY, Whirlpool and Argos.

Founded over 100 years ago, D&G take care of 16 million customers and their 23 million household appliances. Great products don’t make themselves and excellent customer care doesn’t happen by chance; their employees make these things happen.

D&G provide employees with an engaging working environment and culture. They focus on offering great employee packages and competitive base salaries, which is further enhanced by a generous bonus for colleagues who meet and exceed targets. They also provide a fantastic range of benefits including health insurance, salary finance loans, holiday purchase schemes and big discounts at top retailers.

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At D&G the priority has been to support employees through the recent challenges COVID-19 has presented, whilst still providing an excellent service journey for their customers. 

D&G have changed how they recruit and onboard, so your journey with them will now be fully virtual, giving you the flexibility but still, the fully engaging experience that you deserve.
In addition, D&G employees currently work from home with all the relevant equipment and technology supplied to you to perform your role. In the future, D&G will work towards a hybrid way of working that will include working from home and time spent working in their office locations.

Benefits

Comprehensive trainingwith clearly defined career progression opportunities

Regular incentiveswith amazing prizes to be won

Annual leave– 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave

Health cash plan– employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more.  Cover also includes unlimited  access to a 24/7 virtual GP service

Pension scheme– matched employer contributions up to 5% of basic salary

Life assurance– employer funded cover of 4x basic salary

Dedicated online benefit portaloffering access to saving and lending facilities, financial wellbeing and support services:​

• Salary Finance

  – access to savings and borrowing through payroll

• Car Leasing

  – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles

• Travel Loans

  – interest free loans to help spread the cost of annual travel tickets

• Cycle to Work

  – tax efficient bike and cycling equipment worth up to £1,000

Health & Wellbeing– discounted gym membership, online virtual workout sessions, online culinary classes.  Our UK employee wellbeing offering at D&G has been bolstered by the addition of our latest investment, My Healthy Advantage. This new service offers both colleagues and their immediate family members (over 16 years old) access to personalised and confidential support on financial, mental and physical wellbeing, 24 hours a day, 7 days a week through an easy to use app

Employee Assistance Programme– specialist advice and support on issues such as finance, relationships, illness and family issues

Free D&G protection plan– one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends

Employee discounts– access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers

Diversity and Inclusion

D&G celebrate diversity. Because different people with different perspectives make D&G a better business.Find out more.

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